Support

How can I help?

Find answers for each app below, or send a message. I usually reply within two business days.

Send a message

Include your phone or tablet model and what you were doing when the problem happened. Please don't send card numbers or passwords.

  • Emailshannon@shannonsonlinebookkeeping.com
  • SubscriptionsCancel or manage Pro anytime in your app store's subscription settings.
  • New deviceTap Restore purchases in the app's Settings to bring Pro with you.